Articles

Keep an eye-out for the big red Coca-Cola lorries because make no mistake, the holidays are indeed coming. So is your hospitality team prepared?It’s the hospitality industry’s busiest time of year – a chance to get more punters through the door and maximise profits in that all-important Q3.Despite the cost-of-living crisis, it’s set to be a bumper Crimbo for hospitality businesses this year. Research shown on restaurantonline.co.uk shows that early Christmas bookings for this year are up 54% on 2023, with group bookings of 10 or more up 38%. So it’s vital that your business makes the most of the festive season by making sure you and your teams are ready.As the old adage goes, failing to prepare is preparing to fail. So we’ve prepared you a bumper sack of tips and tricks to make sure you and your teams are ready for the holiday rush.

Restaurant management

Holidays Are Coming: How To Prepare Your Hospitality Team For The Holiday Rush

Restaurant management

Your Handbook to Happiness has landed

The hospitality industry's not-so-secret ingredient is happiness. But we can focus so much on making our customers happy, we can overlook our teams. That ends here, with your ultimate cheatsheet to creating a happy hospitality team.

Restaurant management

How to get honest feedback from your team (for free)

One of the trickiest things to do in the hospitality industry is get open, honest feedback from your team. This free form will break down the barriers and help you start conversations.

Restaurant

Tipping point: why it’s time to take Fair Tips Act action

The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.

Turn it up: how music sets the tone for your team

Everyone wants a happy team, right? The good news is, there's an easy way to make your team happier – and it could be as easy as changing the music you play. Here's why.

Is your hospitality business one of the happiest places to work? Planday x CODE

Happiness is the secret ingredient behind any great hospitality business. To help champion the best businesses who make their teams truly happy, we're teaming up with CODE.

Employee retention

How to attract and retain Gen Z in hospitality: Planday x Countertalk

Generational stereotypes could be driving a wedge between teams, and keeping younger members from entering the industry altogether. It's time to bridge the gap.

Adapting, reacting and the Ed Effect – Watson and Walpole

Spearheaded by a expert chef and industry heavyweight, Watson and Walpole are masters of spotting, seizing and capitalising on opportunity – and exploiting celeb connections.

Costs

Discover how data and insight are your summer superpowers

Understanding the data about your business matters. This article explores why. Read on.

Starting up

Vision or venue – hospitality’s chicken or egg dilemma

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Talking about it: raising mental health awareness in hospitality

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Employee retention

Why training and variety are the cherries on top of all good hospitality careers

Even a hospitality "lifer" like Hayley Try Carreira needs to brush up on skills, especially now she's running her own wine bar/retail outlet and one-hour delivery service.

Employee Retention Masterclass – Why mental health should be an employer's top priority

In our final Employee Retention Masterclass, we dive into why mental health should be your number one priority when it comes to keeping your team happy and healthy.