Glossary
3 min read
Split shifts: everything you need to know
Alex Francis
Nov 29, 2024
Everything you need to know
Splitting hairs over split shifts? We’re here to put the record straight. In this guide, we’ll explain exactly what a split shift is, where it’s used the most and how you can use them to effectively manage your team.
What is a split shift?
A split shift is a work schedule that’s divided into two or more parts within the same day, separated by an extended unpaid break. Team members work a few hours, take a longer break (typically more than the standard meal break), and then return to complete their shift later on.
Split shifts are common in industries like hospitality, retail, and transportation, where businesses experience busy and quiet periods at different times of the day.
Why use split shifts?
Split shifts allow businesses to optimise staffing levels during peak hours, ensuring efficient operations without overstaffing during quieter times. Here’s why they’re beneficial:
Cost efficiency
Reduces labour costs by scheduling employees only when they’re most needed.
Operational flexibility
Matches workforce availability with customer demand, particularly during lunch and dinner rushes in hospitality.
Increased coverage
Ensures staff are present during key service times.
What should a split shift schedule include?
No two split shifts are the same, but they typically consist of:
Start and end times
The exact hours employees work before and after their break.
Break length
Clearly defined unpaid breaks between work periods, often lasting several hours.
Peak hour coverage
Ensuring shifts align with your busiest times.
Here’s an example:
A waiter might work 10am–2pm, take a break, and return to work 5pm–9pm.
Challenges of split shifts
While split shifts can be practical for businesses, they can also be challenging for team members. Common issues include:
Extended workdays
Longer breaks can make the overall day feel stretched out.
Transportation costs
Returning to work after a break can be inconvenient or costly.
Work/life balance
Time between shifts may not be enough for meaningful rest or personal errands.
Employers can mitigate these challenges by providing amenities like staff lounges, transportation allowances, or meal discounts to improve the split shift experience.
Who uses split shifts?
Split shifts are frequently used in:
Hospitality
Servers, bartenders, and chefs during meal rushes.
Retail
Staff scheduled for morning and evening shopping peaks.
Transport
Drivers or delivery staff working around morning and evening commuter times.
Stop splitting hairs over your schedules
Scheduling split shifts is easy with Planday. Start creating schedules that work for everyone in just a few clicks.
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