“To give job instructions to our staff, such as our maintenance people and cleaning staff is easy and done instantly in Planday. When things need to be done right away, staff get the message on their phones.”
“The flexibility makes it easy for us to reduce the number of staff using the system during low season and increase it during high season”.
“We don’t give work orders in the usual way that many companies do. Instead, we give a heads up to our staff saying: ‘Have this in mind’ or ‘Remember we need to do this on Friday’”.
“These days people live with their phones rather than using them, so it’s easier for us to reach (out) to staff”.
Run instant reports to understand your operations.
Petter says Planday has revolutionised his reporting system, giving him an instant insight into staff attendance and vacation data.
“Planday is a great system if you need to dive into certain areas of work or evaluate your employees and their performance. It’s a useful tool if you need to get an overview of you employees’ sick leave and vacation,” Petter says.
“Planday is easy to understand and easy to use. Last summer when we used it for the first time after implementing the system, 45 seconds after I left the room, my phone started pinging because people we’re already applying for shifts”.
“It’s easy to do the schedules and Planday integrates well with our HR, Payroll and POS-system. Using our payroll system Hogia and Trivec as the POS-system with Planday means my economy assistant or accounts team doesn’t have to spend that much working time on the wages.
“The reporting tool also helps us do better budgets and planning of the overall working year. Being able to get an overview of how much you have sold, comparing to our budgets, helps me keep track of where we are in terms of monthly goals and do predictions”.
Employees can swap shift themselves in the app
Strong businesses run on smart and streamlined communications systems. Petter quickly discovered the day-to-day benefits of sharing important information with his staff in an instant.
“It took less than one working week for everyone to adapt to the system. First day or so a few staff were a bit hesitant, but the younger people adapted to Planday quite fast. Within a week everyone could see its benefits,” Petter says.
“Previously we had to call individual staff and ask if they’re available. Now it’s done in Planday. The mobile app is user-friendly and just makes it more accessible.”
“Our staff communicate a lot more internally now and use Planday to exchange and sell shifts with each other, so the managers don’t have to spend so much time to find new staff for each shift.” With time and money saved and a smarter way to plan his hotel scheduling, Petter says Planday has made a big difference to his business.
“Planday does and delivers what I hoped for. It has really helped us to reduce our costs and focus on what we need to do more,” Petter says.
Want to know how your staff can improve hotel guest experience?
It all starts with better staff management. Empower your employees to perform their best with smarter communication and slick shift planning.
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