Your Handbook to Happiness has landed

What's on the menu

In hospitality, we’re in the business of happiness. It’s our not-so-secret ingredient. After all, it’s our job to make people happy. Whether it’s through unforgettable service, an unbeatable atmosphere or an unbelievable plate of food, we go to work each day with one goal in mind. To serve up happiness.

But we can be so single-mindedly focused on delivering delight for our guests we can overlook our most important people; our own teams.

Our industry has been struggling with staff shortages for a while now. In The Shift Towards Retention, we surveyed 2,000 shift working professionals to find out what was happening. What, exactly, was causing people to leave the sector? More importantly, we wanted to know how we could convince them to change their minds.

Throughout all the reasons people gave us as to why they were considering quitting the industry altogether, be it career progression or the lack of forward planning, we spotted an interesting throughline. Happiness.

For lots of hospitality teams, happiness seems to have escaped their day to day. Because, let’s face it, the long, high-pressure hours our teams work, coupled with constant customer interaction can be enough to test anyone. And feeling happy can be what convinces a team member to stay with us through the tougher times. A happy team is more likely to stay together, and with you for the long run.

So, from a business perspective, working on making your team happier is a no brainer. And the good news is making your team happier is easy. All you need is a helping handbook…

Download your free Handbook to Happiness here

To boost your team’s satisfaction, we’ve created the Handbook to Happiness. It’s your ultimate cheatsheet for creating a happy hospitality team. And it’s packed with everything you need to put the smiles back on your team’s faces.

Download it for free, and inside you’ll find everything from

Why shift scheduling and communication are happiness’ secret ingredients
How to set the right tone and become the manager you always dreamed of being
Why team building and celebrating success could make your squad smile
How mind, body and sleep are vital components in your happiness story

Your Handbook is broken up into 10, quick, easy read articles that are bursting with tips, tricks and insights. Each one will tell you exactly what you could start doing to boost your team’s morale (without breaking the bank).

You’ll even find bite-size chunks of joy throughout, like great books to read that’ll get you grinning from ear to ear, music to soundtrack shifts and the happiest people to follow on social media.

Happiness starts here

Focusing on making your team happier won’t just improve moods and make your workplace a more pleasant place to be. It’ll have a real impact on your business as a whole. Download your guide today to start spreading the joy and to transform your business into a powerhouse that makes everyone happier. Your customers. Your team. Even your accountant, too.

Happiness can’t be bought. But it can be downloaded

Extra happiness; win a £300 voucher to CODE’s Happiest Place to Work 2024

Each year, CODE sets out to find the Happiest Place to Work in Hospitality. The results are in, and you could win a £300 voucher to treat your team to a meal that’s guaranteed to put a smile on their face at Forza Restaurants – the Happiest Place to Work, 2024.*

All you have to do to enter is download the guide before 29 November, 2024 and you’ll be in the draw.

*Terms and conditions apply. Not in London? Don’t sweat. You’ll win an annual subscription to CODE for up to seven team members.