Articles

Holidays Are Coming: How To Prepare Your Hospitality Team For The Holiday Rush

Your Handbook to Happiness has landed

The hospitality industry's not-so-secret ingredient is happiness. But we can focus so much on making our customers happy, we can overlook our teams. That ends here, with your ultimate cheatsheet to creating a happy hospitality team.

How to get honest feedback from your team (for free)

One of the trickiest things to do in the hospitality industry is get open, honest feedback from your team. This free form will break down the barriers and help you start conversations.

Tipping point: why it’s time to take Fair Tips Act action

The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.

Turn it up: how music sets the tone for your team

Everyone wants a happy team, right? The good news is, there's an easy way to make your team happier – and it could be as easy as changing the music you play. Here's why.

Is your hospitality business one of the happiest places to work? Planday x CODE

Happiness is the secret ingredient behind any great hospitality business. To help champion the best businesses who make their teams truly happy, we're teaming up with CODE.

How to attract and retain Gen Z in hospitality: Planday x Countertalk

Generational stereotypes could be driving a wedge between teams, and keeping younger members from entering the industry altogether. It's time to bridge the gap.

Adapting, reacting and the Ed Effect – Watson and Walpole

Spearheaded by a expert chef and industry heavyweight, Watson and Walpole are masters of spotting, seizing and capitalising on opportunity – and exploiting celeb connections.

Discover how data and insight are your summer superpowers

Understanding the data about your business matters. This article explores why. Read on.

Vision or venue – hospitality’s chicken or egg dilemma

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Talking about it: raising mental health awareness in hospitality

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Why training and variety are the cherries on top of all good hospitality careers

Even a hospitality "lifer" like Hayley Try Carreira needs to brush up on skills, especially now she's running her own wine bar/retail outlet and one-hour delivery service.

Employee Retention Masterclass – Why mental health should be an employer's top priority

In our final Employee Retention Masterclass, we dive into why mental health should be your number one priority when it comes to keeping your team happy and healthy.

How Jun Tanaka built an unstoppable culture at The Ninth

The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.

Scheduling shifts ahead turned Socius into an award winner

Even from its rural location, award-winning restaurant, Socius, regularly makes the Michelin Guide. The key to its success is "planning shifts ahead" for its bedrock of a team.