Articles

Article
Planday news
Productivity
Customer retention blog

7 of the most frequently asked questions about Planday

We get many questions about Planday and its functions. And we thought we’d share some of them with you – including the answers of course. The questions concern the scheduling tool, the reporting function, the time clock option and data security.

Article
Business management
Dinner

How to Be a Better Waiter or Waitress and Earn More Tips

If you’re a waiter or a waitress looking to maximize your potential, you may be wondering if there tried and tested ways of earning more tips. We’ll share a few that have worked for other servers:

Article
Business management
Workforce management

Employee Scheduling Guide

Learn how to create a work schedule with our complete employee scheduling guide

Article
Leadership
Employee retention

Everything you need to know about employee happiness and retention

But how can you keep your employees from seeking out greener pastures? The following ideas can help

Article
Hospitality
Workforce management

The Ultimate Guide to Millennials for the Hospitality Industry

To paint a clearer picture of today’s millennials, we’ve created three imaginary personas. These fictional personas showcase the diversity of this generation, and highlight the varying motives of people in this age group

Article
Business management
Customer acquisition

How To Better Predict Customer Flow

How can you get better at predicting customer flow and staffing your restaurant accordingly? We've got a few strategies

Article
Business management
Leadership
Animated lecture

How to scale your training and development programs

Scaling training and development programs can pose a significant challenge to a growing business, but it’s an absolute necessity.

Article
Business management

How to Handle Employee Time Off

As a manager, you must meet your employees’ needs for time off while keeping your business adequately staffed. That can be a challenge, but careful planning and the right tools will make it a whole lot easier

Article
Leisure
Business management

How to Use Customer Data in The Fitness Industry

Learn how to effectively use customer data as part of your customer retention strategy in the fitness industry

Article
Leadership

7 Ways to Become Irreplacable As a Manager

Here are a few tips to fast track you to the irreplacable manager stage in your career

Article
Leadership

How Busy Managers Can Achieve Work-Life Balance

Let’s look at specific strategies you can use to stay at the top of your game, both personally and professionally

Article
Leadership
Employee engagement

Quick Tips Bar Managers Need to Motivate Staff

Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town

Article
Leadership

Recruitment and Onboarding Complete Guide

This guide will also show you how to deliver on the expectations your new hires might have and how you can set them up for long-term success at your workplace

Article
Customer retention
Hospitality

5 Ways to Improve Your Restaurant Customer Service

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task

Article
Business management
Leadership

How to Fire Someone

Firing someone is never easy. You don’t want to hurt someone’s career, their self-esteem, or their livelihood

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