Articles

Article
Hospitality
Employee retention

Creating a Happy Workplace: The Experts Share Their Tips

How do you create happy hospitality teams? We gathered some of the best in the business to discuss workplace culture and you can improve your team’s happiness.

Article
Healthcare
Workforce management

Avondale Care upgrades operations with Planday

When Avondale Care Scotland faced significant challenges in managing staff schedules, director Adrian Hendry recognised the need for a more efficient system.In 2017, they discovered Planday, which transformed their operations and dramatically improved staff satisfaction and retention.
Article
Hospitality
Restaurant management

Holidays Are Coming: How To Prepare Your Hospitality Team For The Holiday Rush

Keep an eye-out for the big red Coca-Cola lorries because make no mistake, the holidays are indeed coming. So is your hospitality team prepared?It’s the hospitality industry’s busiest time of year – a chance to get more punters through the door and maximise profits in that all-important Q3.Despite the cost-of-living crisis, it’s set to be a bumper Crimbo for hospitality businesses this year. Research shown on restaurantonline.co.uk shows that early Christmas bookings for this year are up 54% on 2023, with group bookings of 10 or more up 38%. So it’s vital that your business makes the most of the festive season by making sure you and your teams are ready.As the old adage goes, failing to prepare is preparing to fail. So we’ve prepared you a bumper sack of tips and tricks to make sure you and your teams are ready for the holiday rush.
Article
Hospitality
Restaurant management

Your Handbook to Happiness has landed

The hospitality industry's not-so-secret ingredient is happiness. But we can focus so much on making our customers happy, we can overlook our teams. That ends here, with your ultimate cheatsheet to creating a happy hospitality team.

Article
Hospitality
Restaurant management

How to get honest feedback from your team (for free)

One of the trickiest things to do in the hospitality industry is get open, honest feedback from your team. This free form will break down the barriers and help you start conversations.

Article
Hospitality
Restaurant

Tipping point: why it’s time to take Fair Tips Act action

The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.

Article
Hospitality
Mental wellbeing

Turn it up: how music sets the tone for your team

Everyone wants a happy team, right? The good news is, there's an easy way to make your team happier – and it could be as easy as changing the music you play. Here's why.

Article
Mental wellbeing
Hospitality

Is your hospitality business one of the happiest places to work? Planday x CODE

Happiness is the secret ingredient behind any great hospitality business. To help champion the best businesses who make their teams truly happy, we're teaming up with CODE.

Article
Hospitality
Employee retention

How to attract and retain Gen Z in hospitality: Planday x Countertalk

Generational stereotypes could be driving a wedge between teams, and keeping younger members from entering the industry altogether. It's time to bridge the gap.

Article
Hospitality

Adapting, reacting and the Ed Effect – Watson and Walpole

Spearheaded by a expert chef and industry heavyweight, Watson and Walpole are masters of spotting, seizing and capitalising on opportunity – and exploiting celeb connections.

Article
Hospitality
Costs

Discover how data and insight are your summer superpowers

Understanding the data about your business matters. This article explores why. Read on.

Article
Hospitality
Starting up

Vision or venue – hospitality’s chicken or egg dilemma

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Article
Mental wellbeing
Hospitality

Talking about it: raising mental health awareness in hospitality

Over the last 12 months, 85% of hospitality workers have suffered symptoms of poor mental health. We went on the Tech on Toast Podcast to talk about what we need to do.

Article
Hospitality
Employee retention

Why training and variety are the cherries on top of all good hospitality careers

Even a hospitality "lifer" like Hayley Try Carreira needs to brush up on skills, especially now she's running her own wine bar/retail outlet and one-hour delivery service.

Article
Hospitality
Mental wellbeing

Employee Retention Masterclass – Why mental health should be an employer's top priority

In our final Employee Retention Masterclass, we dive into why mental health should be your number one priority when it comes to keeping your team happy and healthy.

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