Articles
How To Better Predict Customer Flow
How can you get better at predicting customer flow and staffing your restaurant accordingly? We've got a few strategies
How to scale your training and development programs
Scaling training and development programs can pose a significant challenge to a growing business, but it’s an absolute necessity.
Measuring Customer Satisfaction
Measuring customer satisfaction
How to Handle Employee Time Off
As a manager, you must meet your employees’ needs for time off while keeping your business adequately staffed. That can be a challenge, but careful planning and the right tools will make it a whole lot easier
How to Use Customer Data in The Fitness Industry
Learn how to effectively use customer data as part of your customer retention strategy in the fitness industry
7 Ways to Become Irreplacable As a Manager
Here are a few tips to fast track you to the irreplacable manager stage in your career
How Busy Managers Can Achieve Work-Life Balance
Let’s look at specific strategies you can use to stay at the top of your game, both personally and professionally
43% of hourly workers commit time theft – Here’s the solution
Time theft is clearly a big issue for many companies. But what can be done
Quick Tips Bar Managers Need to Motivate Staff
Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town
Recruitment and Onboarding Complete Guide
This guide will also show you how to deliver on the expectations your new hires might have and how you can set them up for long-term success at your workplace
5 Ways to Improve Your Restaurant Customer Service
It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task
The Trick to Successful Workforce Management
How do you put your business one step ahead of the others? One of London’s most popular restaurant chains found a way
How to Fire Someone
Firing someone is never easy. You don’t want to hurt someone’s career, their self-esteem, or their livelihood
Top 5 Restaurant Management Books
We have found the top five best books on restaurant management that are definitely worth the read
5 Tips for Managing Your Restaurant Staff
Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management