Articles

Category: Restaurant

Article
Hospitality
Restaurant

Tipping point: why it’s time to take Fair Tips Act action

The Fair Tips Act is coming into play on October 1, 2024. It's time to take action.

Article
Restaurant
Retention

How Jun Tanaka built an unstoppable culture at The Ninth

The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.

Article
The Single Biggest Shift
Hospitality

Scheduling shifts ahead turned Socius into an award winner

Even from its rural location, award-winning restaurant, Socius, regularly makes the Michelin Guide. The key to its success is "planning shifts ahead" for its bedrock of a team.

Article
Customer retention
Hospitality

How to improve customer satisfaction in your restaurant

Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry

Article
Customer retention
Hospitality

5 Ways to Improve Your Restaurant Customer Service

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task

Article
Productivity

Top 5 Restaurant Management Books

We have found the top five best books on restaurant management that are definitely worth the read

Article
Workforce management
Leadership

5 Tips for Managing Your Restaurant Staff

Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management

Article
Workforce management
Customer retention blog

Restaurant Employee Handbook: How to Write Yours

An employee handbook is one of the most efficient ways of training your employees in following the right procedures

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