Articles
What affects employee happiness at work?
The hospitality industry is in crisis. If a staff shortage wasn’t bad enough, the great teams we have aren’t sticking around. Something has to shift…
How to improve cost control for your hospitality business
Digitalising your hospitality business could be one of the key success factors in 2024. This article explores why. Read on.
Three reasons to embrace start-up spirit for party season
Start-up spirit could be the key to surviving the festive season. This article explores why. Read on.
How to pull off the perfect event, with Tom and Lisa May Lewis
Planning the perfect event is almost second nature to the Monachyle Mhor team. But how do they do it? And what could you learn from them? Here's the scoop.
Manage festive stress: 5 lessons hospitality can learn from other sectors
Start planning ahead now for the crunch of seasonal issues that are bound to repeat themselves now, and next year, at exactly the same time, in exactly the same way
How to cope with holiday season demand
The festive season is a time for more; more parties, more special menus and more challenges. The crew from The Gannet outline how to cope with the pressures the festivities bring.
13 KPIs to track your restaurant performance
By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention.
How tech is helping restaurants stay in control
Losing track of your shift plans on spreadsheets? Ditch Excel and embrace a workforce management solution - and watch the magic happen!
6 leadership skills every restaurant manager must have
Check out which skills every restaurant leader must have. Do you have them?
How to improve customer satisfaction in your restaurant
Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry
11 ways to make the most of your standup meetings
When done right, team meetings can be a great productivity driver for your company
KPIs Every Restaurant Manager Should Measure
List of commonly used KPIs to those we believe are most important to restaurant managers
The Ultimate Guide to Millennials for the Hospitality Industry
To paint a clearer picture of today’s millennials, we’ve created three imaginary personas. These fictional personas showcase the diversity of this generation, and highlight the varying motives of people in this age group
Quick Tips Bar Managers Need to Motivate Staff
Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town
5 Ways to Improve Your Restaurant Customer Service
It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task