Articles

Article
Hospitality
Employee retention

What affects employee happiness at work?

The hospitality industry is in crisis. If a staff shortage wasn’t bad enough, the great teams we have aren’t sticking around. Something has to shift…

Article
Hospitality
Costs

How to improve cost control for your hospitality business

Digitalising your hospitality business could be one of the key success factors in 2024. This article explores why. Read on.

Article
Business management
Hospitality

Three reasons to embrace start-up spirit for party season

Start-up spirit could be the key to surviving the festive season. This article explores why. Read on.

Article
Business management
Hospitality

How to pull off the perfect event, with Tom and Lisa May Lewis

Planning the perfect event is almost second nature to the Monachyle Mhor team. But how do they do it? And what could you learn from them? Here's the scoop.

Article
Business management
Hospitality

Manage festive stress: 5 lessons hospitality can learn from other sectors

Start planning ahead now for the crunch of seasonal issues that are bound to repeat themselves now, and next year, at exactly the same time, in exactly the same way

Article
Business management
Hospitality
More is more – the pressures and pleasures of the festive season

How to cope with holiday season demand

The festive season is a time for more; more parties, more special menus and more challenges. The crew from The Gannet outline how to cope with the pressures the festivities bring.

Article
Business management
Restaurant

13 KPIs to track your restaurant performance

By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention.

Article
Hospitality
Restaurant

How tech is helping restaurants stay in control

Losing track of your shift plans on spreadsheets? Ditch Excel and embrace a workforce management solution - and watch the magic happen!

Article
Business management
Leadership
Customer retention blog

6 leadership skills every restaurant manager must have

Check out which skills every restaurant leader must have. Do you have them?

Article
Customer retention
Hospitality

How to improve customer satisfaction in your restaurant

Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry

Article
Business management
Leadership
People smiling and pointing fingers on a board

11 ways to make the most of your standup meetings

When done right, team meetings can be a great productivity driver for your company

Article
Business management
Hospitality
People sitting in front of the restaurant

KPIs Every Restaurant Manager Should Measure

List of commonly used KPIs to those we believe are most important to restaurant managers

Article
Hospitality
Workforce management

The Ultimate Guide to Millennials for the Hospitality Industry

To paint a clearer picture of today’s millennials, we’ve created three imaginary personas. These fictional personas showcase the diversity of this generation, and highlight the varying motives of people in this age group

Article
Leadership
Employee engagement

Quick Tips Bar Managers Need to Motivate Staff

Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town

Article
Customer retention
Hospitality

5 Ways to Improve Your Restaurant Customer Service

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task

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