Articles

Hospitality

People sitting in front of the restaurant

KPIs Every Restaurant Manager Should Measure

List of commonly used KPIs to those we believe are most important to restaurant managers

The 4 types of communication styles in the workplace

4 Types of communication styles in the workplace

Customer acquisition

12 Customer Acquisition Channels and How to Choose the Right Ones

Employee engagement

Active vs Passive Team Building - And Why You Need Both

We cover a lot of the must-know topics around team building, including the one we want to focus on right now: active team building vs. passive team building

Employer Branding: The Complete Guide

Employer branding is both a crisis and opportunity. The fields of job seeking and head hunting are constantly evolving, and the recruitment industry continues to grow exponentially

The Best Employee Feedback Tools

There are ways to find out how your people are feeling, without fear of recrimination or awkwardness on their end

Employee engagement

Team building: The complete guide

While most of us have a pretty good idea of how team building is done in the traditional sense, it’s a little harder to nail down exactly what it’s actually meant to achieve – and how managers or business owners can do it well

Employee engagement

The Ultimate Guide to Managing People

Dealing with people, with all of their perspectives, backgrounds and individual strengths, is arguably the most challenging aspect of management

How Tech Can Improve Employee Satisfaction

There is a huge range of tools that can help foster better communication with your employees

Healthcare Scheduling Guide

Creating the best work schedule for your healthcare team just got easier with our healthcare scheduling guide

How to calculate your labour-to-cost ratio

Labour-to-cost Ratio is important because you need people to run your business, and those people cost money.

How to Be a Better Waiter or Waitress and Earn More Tips

If you’re a waiter or a waitress looking to maximize your potential, you may be wondering if there tried and tested ways of earning more tips. We’ll share a few that have worked for other servers: