Article
How to create a staff roster
Creating shift rosters is a juggling act. You have to balance employee skills with different personalities, all while taking into account the needs of the business
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4 lessons from the digital transformation of these care providers
As care homes and care organisations were sprung into the middle of dealing with the COVID-19 pandemic, the case for digital transformation became less a question of if to do it, but when
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How tracking costs and revenue took the guess-work out of a Copenhagen restaurant’s planning
While minimum preparation of raw materials is the secret to The Fat Pike’s success in the kitchen, embracing technology and tracking costs — instead of his somewhat rustic spit-balling technique — is his tool to better manage his costs in the restaurant
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Planning Metrics and how to detect cycles
This blog is all about the Planning Metrics feature. I’ll outline the gist of the feature, but if you want more information, you can find it through our Help Centre
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Why running a seasonal business is different from any other kind of business
Whether you’re operating a summer lawn service, kids’ rock climbing camp, a holiday retail shop or a tour bus, here’s a closer look at the pros and cons of running a seasonal business, and what you can realistically expect.
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Planday and Azets partner to reduce admin time for small and medium-sized businesses
No matter what your business does, Planday makes your day work. That’s why we are constantly building an ecosystem of partnerships and integrations to make it easier for you, your staff and your advisors to focus on what really matters
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Why Changing Jobs Is A Good Thing For Your Career
But as the economy embraces career change as a positive, a new job can be just the step you need to develop your career
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4 Difficult callers – Here’s what your call center agents should say to them
Every call center agent will have to deal with an unreasonable customer at some point. The big question is: how should they deal with difficult callers without putting your good reputation on the line?
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6 leadership skills every restaurant manager must have
Check out which skills every restaurant leader must have. Do you have them?
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Should I train my current employees or hire new skilled workers?
As a business manager, you want to have the best talents in the business. Should you hire from outside or do you simply train your existing employees? That is the dilemma that many supervisors face
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How to create a payslip
Whether you prefer to use an online-only system for your workforce or print paper payslips as an additional record for them, the simplest way to create payslips is by using a dedicated piece of software.
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Why Giving Your Team Feedback is so Important
With some advance preparation and training, you can create a dynamic team that successfully gives and receives feedback
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5 Types of Difficult Customers and How to Handle Them
You know you will meet them one day. Perhaps you have already met them. But did you handle them appropriately?
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Team dynamics: How to solve the 4 most common team conflicts
Effective managers must possess several key leadership skills. One of the most crucial is the ability to manage team conflicts
ArticleHow to improve customer satisfaction in your restaurant
Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry
