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Restaurant
Retention
How Jun Tanaka built an unstoppable culture at The Ninth
The Ninth's chef patron Jun Tanaka hasn't just used his 30+ years of experience to win Michelin stars – he's used it to create a one-of-a-kind culture, too.
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The Single Biggest Shift
Hospitality
The Single Biggest Update
One month into our campaign to make hospitality teams happier, healthier and more likely to stay in the industry, we take a look at the numbers so far.
Article
The Single Biggest Shift
Hospitality
What is The Single Biggest Shift?
The Single Biggest Shift is the small change you could make that has a huge impact on your entire business. It’s planning rotas ahead. Here’s why it matters…
Article
Retention
Hospitality
Failing to plan is hurting businesses more than they realise
Giving employees visibility to their earned wages can help in getting your shifts covered and staff happiness up. This article explores why. Read on.
Article
Business management
Leadership
The 4 types of communication styles in the workplace
4 Types of communication styles in the workplace