Resources: Hospitality - Planday

Grand Vin Planday Customer Case

Sussex Housing Care Planday Customer Case

Although Sussex Housing & Care has been delivering special nursing care for decades, it is not so long ago that they changed their employee management completely. In the past managers would spend hours on writing out the staff schedules and salaries by hand. “On a payroll day we used to get a spreadsheet with 72 columns on and go through them all. We had no HR database, so it was key to get that in,” Ewa says. “The pay wasn’t quite accurate because people did their time sheets by hand, so the admin had to run around chasing people, then adding it all up and importing it in a spreadsheet. So, from that we moved to Planday,”.

Moogies Planday Customer Case

With a passion for breathing new life into well-loved local pubs, Moogies’ Founder Paul Mitchell understands the value of quality, and a well-trained staff bring to a customer’s experience in a classic British pub. Carrying the legacy of venues that got their first liquor license in 1524, Paul knows more than most that people make the difference. But as he and his senior management team knit together their business know-how with a belief that the hospitality industry has its best days yet in front of it, Moogies turned to workforce collaboration software Planday to keep its staff engaged, retain their best talent for longer and take their business dream to the next level. After doubling the staff they have using Planday, the Group now saves two days a week – and £1,200 a month – in scheduling. We spoke with Paul to see how Planday makes his day work.

Pasta Evangelists Planday Customer Case

Having the right tools to manage the day-to-day work with eCommerce, concessions and delivery, all while keeping employees happy, has enabled Pasta Evangelists to grow. Doubling staff and becoming a part of Barilla, the world’s largest pasta producer, has brought new opportunities and financial needs to the table. “We are growing massively and very quickly, so we’re looking for a system that can support us with easy tracking and an overview of labour costs,” Charles says. “Planday makes it easy for us to trim areas where we’re seeing low volume of sales but high costs.”

Business management

Manage festive stress: 5 lessons hospitality can learn from other sectors

Start planning ahead now for the crunch of seasonal issues that are bound to repeat themselves now, and next year, at exactly the same time, in exactly the same way

Business management

More is more – the pressures and pleasures of the festive season

How to cope with holiday season demand

The festive season is a time for more; more parties, more special menus and more challenges. The crew from The Gannet outline how to cope with the pressures the festivities bring.

Business management

Customer retention blog

6 leadership skills every restaurant manager must have

Check out which skills every restaurant leader must have. Do you have them?

Customer retention

How to improve customer satisfaction in your restaurant

Customer service expert LeeAnne Homsey shares advice on how to improve customer service satisfaction. LeeAnne has more than 30 years of experience in the restaurant industry

Business management

People smiling and pointing fingers on a board

11 ways to make the most of your standup meetings

When done right, team meetings can be a great productivity driver for your company

Business management

People sitting in front of the restaurant

KPIs Every Restaurant Manager Should Measure

List of commonly used KPIs to those we believe are most important to restaurant managers

CeX Customer Spotlight

Planday had the opportunity to catch up with Gabriel Moreno, regional manager of CeX, an international chain of franchise shops specialising in secondhand and refurbished electronics

Employee engagement

Quick Tips Bar Managers Need to Motivate Staff

Motivate staff and make their day fun, inspiring and unique. Try these quick tips and be the best bar manager in town

Customer retention

5 Ways to Improve Your Restaurant Customer Service

It’s your job as a restaurant owner or manager to make sure that your staff will give your customers a good dining experience and it doesn’t have to be a difficult task

Top 5 Restaurant Management Books

We have found the top five best books on restaurant management that are definitely worth the read

Workforce management

5 Tips for Managing Your Restaurant Staff

Your success as a restaurant manager has a lot to do with how well you can keep your staff happy. However, it’s easier said than done being on top of people management

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