Article
Creating a Customer Acquisition Funnel Template For Your Business
Take the broad categories that define the buyer’s journey — i.e. awareness, consideration, decision — and break them down into the component parts that drive your specific acquisition strategy
Article
Employer Branding: The Complete Guide
Employer branding is both a crisis and opportunity. The fields of job seeking and head hunting are constantly evolving, and the recruitment industry continues to grow exponentially
Article
The Best Employee Feedback Tools
There are ways to find out how your people are feeling, without fear of recrimination or awkwardness on their end
Article
Team building: The complete guide
While most of us have a pretty good idea of how team building is done in the traditional sense, it’s a little harder to nail down exactly what it’s actually meant to achieve – and how managers or business owners can do it well
Article
The Ultimate Guide to Managing People
Dealing with people, with all of their perspectives, backgrounds and individual strengths, is arguably the most challenging aspect of management
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Customer Experience - The Ultimate Guide
In this guide to customer experience we’ll look at definitions, why it’s important and how to implement effective customer experience (or CX)
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How Tech Can Improve Employee Satisfaction
There is a huge range of tools that can help foster better communication with your employees
Article
Why Use a Shift Planner?
If you’re discovering that replacing Excel with a system that is more tailored to creating schedules sounds like a good idea, then a shift planner might be the solution you’re seeking
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Healthcare Scheduling Guide
Creating the best work schedule for your healthcare team just got easier with our healthcare scheduling guide
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How to calculate your labour-to-cost ratio
Labour-to-cost Ratio is important because you need people to run your business, and those people cost money.
Article
How to Be a Better Waiter or Waitress and Earn More Tips
If you’re a waiter or a waitress looking to maximize your potential, you may be wondering if there tried and tested ways of earning more tips. We’ll share a few that have worked for other servers:
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Employee Scheduling Guide
Learn how to create a work schedule with our complete employee scheduling guide
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Are your employees as productive as they should be?
You like and appreciate your employees, but sometimes you can’t help but wonder: Could they make some changes that would increase their productivity?
ArticleHow to attract millennial customers
Millennials are frequently stereotyped as lazy and unmotivated. But the opposite is true. Millennials are highly educated, career driven, and politically progressive
ArticleHow much should you train your employees?
From a manager’s perspective, employee training can be a difficult investment to plan, but it is also vital to keeping your workforce up-to-date and your business thriving
