Glossary
Hospitality
Business management

Shift patterns: everything you need to know

Not all jobs need to be done in a 9-to-5, sitting behind a desk. And that’s where shift patterns come in. But what are they, how do they work, which ones are best suited for certain industries, like hospitality, healthcare and retail? Glad you asked. Let’s get into it.

Glossary
Hospitality
Business management

12-hour shifts: everything you need to know

Curious about 12-hour shifts and how they work? Don’t worry, we’ve got you covered. This guide explains what a 12-hour shift is, how it’s used in different industries and gives a few tips on how to make 12-hour shifts work for you and your team.

Glossary
Hospitality
Business management

Swing shifts: everything you need to know

A swing shift might sound like a dance move from the 1930s, but it’s actually a key shift pattern that helps bridge the gap between operations. Here we’ll dive into everything you need to know, like what is a swing shift, how they work, where they’re used and give you some tips on how you can manage them effectively.

Glossary
Hospitality
Business management

Panama shift pattern: everything you need to know

You could be forgiven for thinking a 2-2-3 is a seriously depleted football team formation, but it’s not. It’s actually the Panama shift pattern. What is it, how does it work and where does the name come from? All great questions that we’re going to answer here.

Glossary
Hospitality
Business management

Overtime pay: everything you need to know

Trying to understand overtime pay? You’re in the right place. In this guide, we’ll explain what overtime pay is, how it works, and why it’s important for both employers and employees.

Glossary
Hospitality
Business management

Split shifts: everything you need to know

Splitting hairs over split shifts? We’re here to put the record straight. In this guide, we’ll explain exactly what a split shift is, where it’s used the most and how you can use them to effectively manage your team.

Glossary
Hospitality
Business management

Continental shift pattern: everything you need to know

You’re probably familiar with continental breakfasts, or holidays “on the continent”. But you might not be as hot on continental shift patterns. And you could be considering implementing one in your business. To help you make the right choice, we’ve pulled together everything you need to know so you can make the right shift.

Glossary
Hospitality
Business management

Graveyard shift: everything you need to know

If you spend each night snugly tucked up in bed, a graveyard shift could sound like something from a bad dream. But it’s no nightmare. The graveyard shift is crucial to industries that work around the clock. But what is a graveyard shift exactly? It’s time to grab some Pro Plus, pull an all-nighter and bone up.

Glossary
Hospitality
Business management

Hospitality rosters: everything you need to know

Rosters have you scratching your head? Don’t fret. Here, we’ll break down exactly what rosters are, the types you might find used by hospitality businesses and what you should include in yours.

Article
Hospitality
Business management

Your Seasonal Survival Guide is here

Keep your teams happy, healthy and full of cheer this season with our festive tips and tricks to tackle the holiday rush.

Article
Hospitality
Business management

How to supercharge your business in 2025

Ready to make 2025 your best year yet? We asked the experts for their insights on how to level up your business next year.

Article
Business management
Hospitality

Manage festive stress: 5 lessons hospitality can learn from other sectors

Start planning ahead now for the crunch of seasonal issues that are bound to repeat themselves now, and next year, at exactly the same time, in exactly the same way

Article
Business management
Hospitality
More is more – the pressures and pleasures of the festive season

How to cope with holiday season demand

The festive season is a time for more; more parties, more special menus and more challenges. The crew from The Gannet outline how to cope with the pressures the festivities bring.

Article
Business management
Restaurant

13 KPIs to track your restaurant performance

By tracking some key metrics, you’ll get powerful insights into how your business is really doing - and where to focus your attention.

Article
Business management
Workforce management

The role of artificial intelligence in employee scheduling and workforce management

The role of artificial intelligence in employee scheduling and workforce management

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