If you asked employees and executives what’s changed day-to-day work the most, most would probably answer technology. It’s ushered in new efficiencies and possibilities that even two decades ago were mostly unthinkable—including a more mobile yet more connected workforce. All manner of people and positions—from dispatch to track to communications—can utilize mobile workforce capabilities.
Before you decide that outside work is or is not a good match for your company, you first need to understand what you need to account for and what limitations there are. You’ll also have to track performance of various metrics. This graphic can walk you through the basics of what you need to know for mobile workforce management.
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